Lucason Partners Co., Ltd. ("we," "us," or "the Company") complies with the Act on the Protection of Personal Information and all other applicable laws and regulations, and handles your personal information appropriately. For customers residing in China, we also take into account the Personal Information Protection Law of the People's Republic of China (PIPL).
1.Information We Collect
We collect, to the extent necessary for providing our services, basic information such as your name and contact details, consultation content, and health and medical information (sensitive personal information).
2.Purpose of Use
We use your information to provide medical coordination services, liaise with medical institutions, respond to inquiries, and improve our service quality. We will not use your information beyond these stated purposes.
3.Consent and Sensitive Personal Information
We will obtain your prior consent before collecting, using, or sharing health and medical information (sensitive personal information). You may withdraw your consent at any time.
4.Third-Party Disclosure
We may share your information with medical institutions to the extent necessary for service provision. All such sharing is subject to your consent, and we will not provide your information to any unauthorized third party.
5.Cross-Border Data Transfers (APPI / PIPL)
When transferring information between Japan and China, we will obtain written consent in advance and clearly specify the recipient, purpose, and categories of information transferred. We implement encryption and other security measures for all transfers and storage. Sensitive information such as genomic data is managed separately.
6.Retention and Disposal
We retain your information only for as long as necessary to fulfill the stated purposes, and dispose of it appropriately and promptly once it is no longer needed.
7.Your Rights
You have the right to request disclosure, correction, suspension of use, or deletion of your personal information. Please contact us at the address below.
8.Cookies and Analytics
We may use cookies and similar technologies to collect access information for service improvement purposes. You may disable cookies through your browser settings.
9.Security
We implement technical and organizational security measures to prevent unauthorized access to, leakage, loss, or damage of personal information.
10.Policy Updates
We may update this policy in response to changes in laws or our services. Significant changes will be announced on our website.
11.Contact
For inquiries regarding this policy or to exercise your rights, please contact us at global@lucason.jp.